![]() Be sure to double-verify it: undo your solution and verify that the problem comes back, then redo it and verify that the problem goes away. For more information about hotfix 2771431, click the following. Install the hotfix that is described in Microsoft Knowledge Base (KB) article 2771431. To work around this issue, use one of the following methods. On the Enter Your Product Key page, enter your product key, and then click Continue. When this problem occurs, the Products Preparation Tool does not progress past the 'Configuring Application Server Role, Web Server (IIS) Role' stage. On the SharePoint 2013 Start page, click Install SharePoint Server. This will be useful to SharePoint Community. Note By default, the Products Preparation Tool restarts several times during a typical configuration operation. If you find a different solution, please report it as aĬomment to this post. Note: I resolved the issue by above Method. Follow the below steps to overcome the issue. Solution: We have Workarounds for this issue. If this occurs, the tool will continuously try to configure and install the required features and then restart. Issue: When you try to install Microsoft SharePoint Server 2013 on some Windows Server 2012 configurations, the Products Preparation Tool may be unable to correctly configure and install the required Windows Features for SharePoint. The Products Preparation Tool in SharePoint Server 2013 may not progress past Configuring Application Server Role, Web Server (IIS) Role
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